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kaflute133
(183 points)
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i have a muramatsu flute and i love it...i got in august this past year...so it isnt old at allll...
i just have a few questions because i dont really no much about some things... 
my first question is how can i get it to be shinier? i have a polishing cloth that they sent me. it is microfiber i belive and it doesnt really give it a shine...just takes off the finger prints...its looks sorta dull. are treated clothes bad for it? (ive never used one because im cautious and dont know about them)
also i was planning on sending it back in august 09' to get it cleaned and serviced...is it an accurate assesment to send it every year?
and lastly, i recently was caught in a horrible situation where my flute got knocked off its stand and has a few small scratches...which i am very upset about because i am nothing but responsible with it  .
basically i want it to be perfect as long as it can be...well in the best condition it can be. i am VERY upset with the scratches....is it possible that somewhere else can service a muramatsu besides a muramatsu dealer or is it like a powell where you have to have a liscense or something? we have a VERY reliable COA in the area, but sadly nobody local deals muramatsu's and thus i have to send it to Muramatsu America to get cleaned and checked over before my warranty is up.
will getting the scratches buffed out change the sound at all? (none are on the headjoint...there are just a few small ones on the body sense someone kicked it over INTENTIONALLY! )
thanks for everyone's help...sorry if everything is not 100% clear...
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Account Closed
(3248 points)
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Firstly, is it solid silver? You can buy a treated polishing cloth and use it sparingly. I don't like to use them because they contain a powder in them that can get into the mechanism. That is why I say use it sparingly. Also, if you want to wipe it down, be VERY careful. Do not get it anywhere near the pads. I did get a treated microfiber polishing cloth from the Burkart company that works great and it does not contain powder in it. They most likely sell them also at Flute World or Carolyn Nussbaum.
Was your flute on a flute stand or a music stand when it was knocked over? I only ask because you should NEVER rest your flute on a music stand.
You can have any reputable flute repair tech service your Muramatsu. Same with any brand. Putting it in for a service once a year is a good idea to keep your flute in optimal performance and condition. If the flute is solid silver the scratches can be buffed out. And no, if they are just light scratches this is not going to effect the sound by having them lightly buffed out. I do however believe that Muramatsu as well as Yamaha plate a silver plating over their solid silver flutes. So if it is buffed it will take that silver plating coat off and show a darker color underneath. I had a Muramatsu DN which was solid silver that I sold a few years ago and when I went to buff out a couple of scratches, this is what happened. So, you may just want to leave the scratches on there or else call Muramatsu directly and ask them about it. Muramatsu America may try and tell you that you need to send it to them to have it serviced. This is not the case, they just want to make money and over charge in the process.
Hope that helps
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shmuelyosef
(48 points)
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Learn how to not worry about how it looks, as long as it is clean and well-adjusted. Doesn't affect the way it sounds to have a scratch, unless it's dented, too.
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Account Closed
(3248 points)
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Some people such as myself can never learn not too worry about how the flute looks. I like my flute looking new and clean and keep it that way. I admit, I am a very organized and clean person. Just one of my faults. It doesn't hurt to keep it looking and playing nice, really. Have you seen the way James Galways always shines his flute? He likes his flutes shiney and pretty too.
<Added>
I meant James Galway without the S. I do however think that excessive polishing can be harmful at times though.
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kaflute133
(183 points)
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thanks Cara! and it was on my flute stand (i would NEVER leave it on a music stand!) and yes it is solid silver...its a GX...someone intentionally kicked it over...very long story...they are very light scratches. i am the same way i care VERY much about how my instrument looks...it was expensive and is still new....therefore i am going to take care of it!
one more ? what about the pads...not that i am having any issues with them, but doesn't muramatsu have to service those if something would happen/when they age?
<Added>
*** Kara...sorry i know someone who spells it with a C...my bad!
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Account Closed
(3248 points)
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Just checking. I should have known better that you knew never to put it on the stand especially with a nice flute like that. If anyone intentionally kicked my flute over I would probably end up in jail! My animals, my husband and my FLUTE no one should ever mess with!
As far as the pads go, you would not have to get Muramatsu pads installed in them again. I am unsure as to weather or not other techs can carry those pads or not. Perhaps our forum flute tech guru Micron would know.
<Added>
Kara isn't even my real name, just a screen name, so it you can spell it however.
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kaflute133
(183 points)
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yeah trust me...there were a few choice words and i NEVER get mad! im soooo easy going...i cried for like the rest of the day. i must say i learned my lesson and i am bringing my intermediate emerson to school from now on....ill have to steal it from my brother hahaha... i play picc 95% of the time anyways....what a way to go off to Christmas break...right? lol.
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atoriphile
(246 points)
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When I bought my Muramatsu DS, it included a free COA one year after purchase. I bought it directly from a Murmatsu America dealer in my area, but I don't think it makes a difference, as long as you bought it from Murmatsu America. So if you want the free COA, check with Muramatsu America directly.
Good luck!
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kaflute133
(183 points)
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yeah i have a free COA after one year but that's not until august.
<Added>
so i called Muramatsu America and she said i have a few options. i can send it now and get it checked to see the cost etc. but will have to pay for it. or i can wait until August when i have my free cleaning and get it checked when it is free...she said the thing is because it was intentional and what not i may be able to get my insurance to cover it...which would be ideal. she said depending on where the scratches are, it may caot 100 or even like 400 dollars no matter how small depending if they have to take the keys off. she also said that no matter how hard i try, i am bound end up with a few imperfections, and i could probably live with it until i have to send my flute in in 5-10 years to get completely overhauled (although i will sned it to the COA yearly). she said that way i wont have to pay to get the keys taken off it is neccesary to do so to fix the scratches because they will have to take them off to fix the pads then anyways. what do you guys think?
Kara- what would you do?
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Account Closed
(3248 points)
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Well that is a bunch of crap! That is why I don't like MA! By taking the keys off the flute doesn't mean you have to do ANYTHING with the pads unless they need it. It is not going to throw the pads out of wack by disassembling the flute. I don't, maybe there repair tech there like to yank keys off when doing it? lol! They are just trying to soak you for money. It takes all of maybe one minute to get a scratch off a flute. No big deal. It ticks me off how they prey on people that don't know about this stuff and over charge them. And if you have a free COA or whatever for a the first years then why on earth do you have to wait until August?! I would ask to speak to someone else. If you talked to whom I think you did, there is your problem right there!
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kaflute133
(183 points)
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they said that if the scratches are in weird places then i might as well wait until the pads need taken care of or something? lol. they are reliable and what not. i have a free COA one year after purchase which is august....they didnt say anything about it being an issue taking them out because the scratches are so light. i talked to the lady i alwayssss talk to when i call there...she is very nice. idk what im doing yet! my mom is calling my insurance an di guess we are going from there! lol...im going to take it to the local COA also to get pricing and see what they think.
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