Right before Christmas I purchased a Gliga violin for my wife as a Christmas present. The company sent me the wrong violin and the wrong case. When I call the company I get voice mail and they have not returned my call. The company also will not answer my e-mail. Dealing with Violinslover out of Pasadena has been a major disappointment. The company is listing new merchandise on E-Bay so I know they are open for business. I have never had such a bad internet purchasing experience before. Besides disputing through my credit card company is there anything else I can do?
It is not impossible that they were simply away - Gliga in Romania close for both the Western and Eastern Christmas ie for two weeks. If Cristian decided to go home or something then he may not have got your email. Just try again. He has 100% ebay feedback and is most unlikely to be deliberately avoiding you. Liz