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sound

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sound    08:44 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

donny1021
(57 points)

I can't get the sound to work on my tablet when trying to listen to samples of sheet music or sheet music that I've already purchased. It works fine on the desk top. Its a lenovo(android). Any tips??? Thanks

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Re: sound    08:51 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

8notes.com_admin
(951 points)

Hi
Are you able to send me a link to one of the pieces you are trying to listen to?

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Re: sound    08:59 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

donny1021
(57 points)

http://www.8notes.com/scores/2402.asp?ftype=gif

Hope this works. I basically have no sound for any of the pieces I try to listen to on my tablet. Thanks

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Re: sound    09:04 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

8notes.com_admin
(951 points)

Please would you go to this page and copy what it says there into a reply:
http://www.8notes.com/show_user_agent.asp

Thanks

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Re: sound    09:06 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

donny1021
(57 points)

USER AGENT = "Mozilla/5.0 (Linux; U; Android 4.0.3; en-us; IdeaTab A2107A-F Build/IML74K) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Safari/534.30"

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Re: sound    09:19 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

8notes.com_admin
(951 points)

Thanks - please go to the same link one more time and see if it now also says "IS MOBILE: TRUE"
If it does, please try going to a music page now and see if it works now?
Thanks


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Re: sound    09:29 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

donny1021
(57 points)

It does say "is mobile true" ...still no sound.

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Re: sound    09:34 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

8notes.com_admin
(951 points)

Are you able to see/hear the sound on this page: http://www.8notes.com/mp3/2402.asp
Does it show a sound control at all or is it just blank?


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Re: sound    09:40 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

donny1021
(57 points)

There is sound control and I can hear it.

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Re: sound    09:42 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

8notes.com_admin
(951 points)

Great. I think the sound control is just missing at the top of the score on the score page, but if you look below the music you should see another one - I'll get the one that is supposed to be there above the music reinstated promptly! Thanks for your patience!

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Re: sound    09:44 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

8notes.com_admin
(951 points)

In fact, with a bit of luck, it may be there for you at the top now?

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Re: sound    10:05 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

donny1021
(57 points)

It is working now. Although, in order for the bar to appear on top(the bottom bar doesn't work) you have to listen to the piece on the mp3 first then the top bar will appear.

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Re: sound    10:30 on Friday, June 07, 2013 Vote for this post Vote against this post 0 votes

donny1021
(57 points)

Thank you so much for your quick response and for fixing the problem

   

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