I can't get the sound to work on my tablet when trying to listen to samples of sheet music or sheet music that I've already purchased. It works fine on the desk top. Its a lenovo(android). Any tips??? Thanks

Hi
Are you able to send me a link to one of the pieces you are trying to listen to?

http://www.8notes.com/scores/2402.asp?ftype=gif

Hope this works. I basically have no sound for any of the pieces I try to listen to on my tablet. Thanks

Please would you go to this page and copy what it says there into a reply:
http://www.8notes.com/show_user_agent.asp

Thanks

USER AGENT = "Mozilla/5.0 (Linux; U; Android 4.0.3; en-us; IdeaTab A2107A-F Build/IML74K) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Safari/534.30"

Thanks - please go to the same link one more time and see if it now also says "IS MOBILE: TRUE"
If it does, please try going to a music page now and see if it works now?
Thanks

It does say "is mobile true" ...still no sound.

Are you able to see/hear the sound on this page: http://www.8notes.com/mp3/2402.asp
Does it show a sound control at all or is it just blank?

There is sound control and I can hear it.

Great. I think the sound control is just missing at the top of the score on the score page, but if you look below the music you should see another one - I'll get the one that is supposed to be there above the music reinstated promptly! Thanks for your patience!

In fact, with a bit of luck, it may be there for you at the top now?

It is working now. Although, in order for the bar to appear on top(the bottom bar doesn't work) you have to listen to the piece on the mp3 first then the top bar will appear.

Thank you so much for your quick response and for fixing the problem