Sibelius 6 download problem

Sibelius 6 download problem

    
Sibelius 6 download problem    08:25 on Tuesday, February 25, 2014          

stephenlines
(2451 points)
Posted by stephenlines

I have attempted several times today to upload a Sibelius file to the site. I have done so successfully many times in the past but today a message keeps popping up stating 'wrong file type'. I have managed to upload MP3 and PDF versions but not the sib one. Any ideas anyone? (Also, is there a way of contacting the site administrators directly?).


Re: Sibelius 6 download problem    08:31 on Tuesday, February 25, 2014          

8notes.com_admin
(987 points)

Hi Stephen - sorry you are having difficulties - are you saving the sib files as version 5?


Re: Sibelius 6 download problem    08:35 on Tuesday, February 25, 2014          

stephenlines
(2451 points)
Posted by stephenlines

No, this one and all the others are sib.6. Can I send the file directly to you to check it and maybe upload it for me? (I've just tried to email you at 8notes.com_admin but my mailer fails to recognise such an address.
Many thanks,
Stephen


Re: Sibelius 6 download problem    08:39 on Tuesday, February 25, 2014          

8notes.com_admin
(987 points)

Can you try opening them in sibelius and then selecting 'save as' and selecting sibelius 5. That should do it I think.


Re: Sibelius 6 download problem    08:39 on Tuesday, February 25, 2014          
Re: Sibelius 6 download problem    08:46 on Tuesday, February 25, 2014          

stephenlines
(2451 points)
Posted by stephenlines

Have just done as you suggest and tried to upload a sib.5 version...same response "sorry, wrong file type".


Re: Sibelius 6 download problem    08:46 on Tuesday, February 25, 2014          

8notes.com_admin
(987 points)

If that fails, the email is here: http://www.8notes.com/help/contact.asp
(avoiding writing it out here to avoid spam)


Re: Sibelius 6 download problem    05:11 on Wednesday, February 26, 2014          

stephenlines
(2451 points)
Posted by stephenlines

Problem solved - many thanks David. For anyone following this the answer is to save as SIB3 before uploading.


   

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