Subscriber issues

    
Subscriber issues    22:06 on Friday, July 24, 2015          

Isabellnecessary
(53 points)

Hi there... I am a subscriber and have been for a long time but I keep getting a message pop up and tell me that I have reached the limit to my audio playback for today and please subscribe.

Scorch also disappears, which is a bit annoying.

Can you possibly help me out at all?

Thank you.


Re: Subscriber issues    22:21 on Friday, July 24, 2015          

Isabellnecessary
(53 points)

Also I can't see how to favourite my music to my profile either.

I'm using Chrome on Mac OSX


Re: Subscriber issues    22:28 on Friday, July 24, 2015          

Isabellnecessary
(53 points)

Ah, I switched to Firefox and I'm not getting the constant message now and Scorch is behaving.


BUT I still can't see how to favourite any of the music to my profile. Any help with that would be appreciated.

Thank you.


Re: Subscriber issues    06:26 on Monday, July 27, 2015          

8notes.com_admin
(1000 points)

Hi
I'm sorry you've had some difficulties - there was a problem with the please subscribe link showing when you clicked play, but that should now be fixed. I'm looking into the favourites question and will get back to you
Thanks


Re: Subscriber issues    06:58 on Monday, July 27, 2015          

8notes.com_admin
(1000 points)

Hi again - there should now be an 'add to favorites' link on the top right above the score (it may not be visible on ipads etc but should be on larger monitors)


   




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